Matthew Nardizzi — I keep enterprise customers, and I built the AI product they rely on. Twelve years owning enterprise relationships: retention, expansion, the accounts no one could afford to lose. Then I taught myself to build and shipped Tex, a live AI product. Don't take my word for it — verify it yourself.

The seam

The person who keeps the customer — and can build the product. There aren't many of us.

For twelve years I've been the one enterprises trust: the relationship that survives the renewal, the account that grows instead of churns. Then I taught myself to build, and shipped the actual product. I work where the customer relationship meets engineering — I can hear what a client truly needs, show them, fix it, and make sure they stay.

enterprise relationships since 2010 · engineering, self-taught

The record

Hand me the accounts you can't afford to lose. I grow them.

Twelve years owning enterprise relationships — onboarding, retention, expansion, and the executive QBRs that keep a renewal from ever being in question. Six companies, one pattern: trusted with the accounts no one could afford to lose, and they grew.

12 years · retention & expansion · repeatedly #1

What I built

Then I built the kind of product enterprises have to trust.

Tex is a live AI product I architected and shipped solo. It finds the AI agents already running inside a company's Microsoft directory, decides what each one may do — permit, forbid, or hold — and signs every decision with a receipt the customer can verify themselves. Python engine to React interface. It's live.

Python · React · live at vortexblack.ai ↗

The proof

Don't take my word for it. Take the receipt.

I built Tex on one doctrine: never ask to be trusted when you can let someone verify. Here it is, made literal. Type anything — your browser seals it into a SHA-256 hash, the same primitive Tex signs with, computed on your machine and sent nowhere.

SHA-256 · offline-verifiable · trust nothing

What's next

I want the seat where keeping the customer and knowing the product are the same job.

Enterprise account management. Strategic customer success. The technical-account or enterprise-AE seat at an AI company — where someone has to own the relationships that decide the renewal and actually understand what they're serving. If that's the seat you're filling, we should talk.

enterprise accounts · customer success · technical AE

Proof, not promises.

Let's build something worth keeping.

Boston, MA — and ready to relocate. The fastest way to know if I'm real is to watch the demo.